Who we are

MARTORE STUDIO LTD (trading as Henko Studio), 72 Rochester Row, London, SW1P 1JU. Email: hello@henkostudio.co.uk.

What data we collect

  • Identity & contact details (name, email, phone).
  • Appointment & service history, preferences.
  • Payment details (processed by Stripe; we do not store full card numbers).
  • Limited health information relevant to treatments (e.g., patch-test results and allergy info).
  • Website usage data (see Cookies).

Why we use your data (lawful bases)

  • Contract: to take bookings and provide our services.
  • Legitimate interests: to operate our salon, manage schedules, prevent fraud, and improve services.
  • Legal obligations: e.g., tax and accounting.
  • Explicit consent: for any special-category health data (e.g., patch-test results). You can withdraw consent at any time—email hello@henkostudio.co.uk.

Our processors

  • Timely (booking and client records).
  • Stripe (payment processing).
    These providers act on our instructions and implement security measures.

Sharing & international transfers

We only share personal data as necessary (e.g., with our IT and payment service providers) and where appropriate safeguards are in place.

Retention

  • Booking/service records: [insert period, e.g., 3–5 years].
  • Patch-test records: [insert period, e.g., 1–2 years].
  • Tax/financial records: 6 years.

Your rights (UK GDPR)

You have rights to access, rectify, erase, restrict, object, and data portability, and to withdraw consent where used. You also have the right to complain to the Information Commissioner’s Office (ICO) (ico.org.uk).
Contact: hello@henkostudio.co.uk.

Contact for privacy/DPO

We handle privacy queries at hello@henkostudio.co.uk.

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